We strive to make sure that we provide a high level of customer service. In fact, it’s the reason why we have created such an extensive Support Center for our Members and Visitors.
You’ll find that many of the general questions you may have, have already been answered in our F.A.Q. Don’t worry if the answer isn’t there as you can always contact us directly.
To give you the best support possible, please allow (white list) support@demediallc.zendesk.com through your Spam Filters. This will ensure that all support email emails, billing information, and login details will be delivered to you.
Welcome and thanks for joining! You may need to wait up to 15 minutes for your login details to start working. It should be instant, but sometimes the Internet burps and things take a little longer than normal. If you continue to have login problems then please contact support directly.
Try our Online Password Lookup Tools. This is a rather straightforward system which will attempt to email you your login details. If you used a bogus email account or can't remember which email account you used, then please contact support for assistance.
This is a simple process. You may either contact us directly or you may cancel online yourself through the billing company that processed your membership. The links are provided below for your convenience.
We welcome and would love to hear any feedback you may have about your Membership experience with us. Our goal is win your business back by listening and following through with the recommendations that our members and you may have. Thanks for being a member we truly hope you enjoyed your stay.
When you purchased your membership the billing company and our system, would have sent you an email. This email tells you which billing company you used, along with other billing details and your login information.